Shipping Policy
Simple, flat-rate shipping on every research order.
Standard shipping — $8 flat rate
A flat $8 shipping charge applies to every standard order, regardless of order size or destination within the United States.
Priority shipping — $12
Priority shipping is available for $12 and is expedited ahead of standard orders for faster transit.
Handling and packaging
Orders are packed and dispatched on business days. All compounds ship with a lot-specific Certificate of Analysis.
Domestic delivery time
Domestic orders are typically delivered within 3-6 business days after dispatch. This window includes cushion days to account for carrier variability.
Tracking details
As soon as a tracking number is available for your order, it will be emailed to you automatically — no need to request it. You can also check your order status at any time using the link in your order emails.
Delivery issues? See our Refund Policy or email support@smlabshq.com.
Disclaimer: If your order does not arrive within the stated 3-6 business day window, you may qualify for a 15% discount on your next order. The customer is responsible for contacting support@smlabshq.com to report the delay and request the discount.